Quality Standards

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Our Quality Standards

We pride ourselves on the quality of our cars and our high standards for preparation. However, the cars we sell are used and therefore you should expect some wear and tear relative to the car's age and mileage We are keen to be totally transparent so you know what to expect

What we will show you

We will highlight any prominent imperfections in our video gallery

Including but not limited to:

Scratches on the wheels & alloys

More than 15mm

All exterior panels (the doors, bumpers, boot, bonnet and boot lid)

Chips as small as 5mm that impact the surface paint
Dents that are more than 1cm wide
Scratches that are longer than 2cm
Multiple imperfections in one focused area

Interior fabrics

Any scuffs, stains, discolouration larger than 2cm

Interior hard surfaces

Visible wear marks on interior surfaces
Damage that's at least 2cm

Windscreen

Chips more than 5 mm that are in the driver's eye line
Visible scratches on the windscreen

There may be some additional wear and tear that isn't always visible in the images, and we may not be able to display and point out every imperfection on a car. This means that minor stone chips, scratches, dents or interior marks may not be shown in the gallery.

What isn't shown in the video gallery

We don't include photos of imperfection resulting from normal wear and tear that you'd expect from a used car based on its age, mileage and general day-to-day use.

Such as:

Scratches on the wheels & alloys

Less than 15mm

All exterior panels (the doors, bumpers, boot, bonnet and boot lid)

Chips less 5mm wide
Dents that are 1cm or less wide
Scratches less than 2cm long

Interior fabrics & hard surfaces

Scuffs, stains, discolouration and repaired upholstery that are less than 2cm

Windscreen

Chips up to 1cm long that aren't in the driver's eye line
Light scratches on the windscreen

High use areas

Faint scuffing in areas like door sills, boot sill and the glove box lid less than 2cm

As we have said, we pay great attention to detail and pride ourselves on the quality of our cars so why not compare our preparation standards to those of other car retailers

Customer Reviews

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Good service from Andrew Shipp Autos. A very personable chap and not a main-dealer type of showroom, just quality cars. Delivered on time and day arra... Read More

Anonymous

Andrew provided an excellent service when i purchased my audi tt from him, i was increidbly pleased. He went above and beyond to deliver outstanding s... Read More

Eleanor Barry

Andrew is really helpful and friendly. The car was super-clean and tidy and I was offered a good PX for my old Smart too. Excellent service all round.... Read More

Lesley Hughes

I would really recommend Andrew Shipp Autos. They were extremely professional and friendly when I sold a car to them, and they didn’t mind talking m... Read More

Matthew Eyre

HIGHLY RECOMMENDED I was so worried about dealing through the internet and bank transfers being old school, but Andrew dealt with this personally and... Read More

Michael Barton

I cannot recommend Andrew enough, especially if you're nervous about the whole car buying process! Fair prices, amazing communication and a genuine ca... Read More